Fly with Flightlink

A look inside Flightlink

Voted best domestic airline 2016, Flightlink aims to be the leading domestic & tourist airline in Tanzania. Flightlink was also voted No1 mid-size company in Tanzania for 2016 as well as receiving the Tanzanian Leadership Award 2016.

With an excellent track record in service and safety, this airline is making waves in the Tanzanian market. They also pride themselves in being the most courteous and comfortable airline that doesn’t add extra holes to your pocket.

Not only does Flightlink offers scheduled flight services to the main hubs of Tanzania but they also service the remote areas which are popular with tourists and visitors to Tanzania; ‘linking’ you to the places you want to visit.

Book your Flightlink flight with Tripindigo today!

Important information for passengers

Flying small aircraft (up to 20 seats) introduces complexities not found with large, wide-bodied craft. These planes are more susceptible to weather and load factors, and rules are strictly applied for safety of all passenger and crew. The upside of these aircraft is that they are able to get you into those remote airstrips that others cannot.

If you have any doubts and / or questions about your baggage, departure times and arrival times (especially in remote areas), the rules about changing tickets etc, all you need do is contact Flightlink on Telephone: +255 78235 44 48/49/50

Flight ticket Amendments

Tickets cannot be refunded for no shows, and nor can a ticket be transferred to another passenger. If you need to cancel your flight within 48 hours of departure, a 75% penalty has to be paid. Beyond 48 hours, a 50% penalty is levied on issued tickets.

Changes are allowed on unissued tickets up to 72 hours of departure on unissued tickets only and a reservation fee of USD25.00 will be charged. On a multi leg ticket, the USD25 will apply to each leg other than the first.

Baggage Allowance

  • 1 piece with a maximum weight of 20kg, soft shell all round and maximum dimensions of 55cm x 40cm x 23cm. Over-sized bags are not allowed due to space restrictions.
  • Cabin baggage is limited to personal items such as cameras, computer, travel documents, medicines and must not exceed 5kg per passenger.
  • Excess baggage will be charged for but cannot be guaranteed passage on the same flight as the passenger due to weight and safety considerations. Enquire about rates at the check-in counter

Flying with Children

If you’re flying with children, Flightlink offers special fares. All Children 12 years and younger fly for less than the adult fares:

  • Infants (younger than 2 years old):

1st Infant: pays 10% of the price of an adult ticket price.

Subsequent infants: pays 50% of the price of an adult ticket price.

  • Children (ages 2 to 12):  pay 80% of the adult fare.

Check-in

You should check in 90 minutes prior to departure, and note that check-in desks close 30 minutes before the scheduled departure time

Cabin Classes available

One. Small aircraft do not have the luxury of the space and numbers of passengers to offer multiple cabin classes. This is the same across all regional airlines in East Africa.

Where we fly to:

With scheduled flights out of Dar es Salaam, Zanzibar and Arusha daily, Flightlink services the most popular tourist and business traveller’s needs.

Our charter rates are competitive: Call Tripindigo for quotes and assistance.

Popular Destinations

Flightlink serves a range of routes across Tanzania, however, its most popular destinations with the most flights available weekly would be Zanzibar, Dar es Salaam, Dodoma, Arusha, Iringa and The Serengeti

Domestic Routes

Flightlink flies to and from these Tanzanian cities at least once or twice daily:

  • Arusha
  • Dar es Salaam
  • Dodoma
  • Grumeti
  • Kogatende
  • Lake Manyara
  • Lobo
  • Ndutu
  • Pemba
  • Selous
  • Seronera
  • Zanzibar three times a day

International Routes

Available as a charter. Call Tripindigo for quotes and assistance.

Fleet Information

  • 1 Cessna Citation 560 Jet seats 7-8
  • 1 Embraer EMB 120 Brasilia seats 30
  • 4 Cessna Grand Caravan 208B seats 11-13
  • 2 Cessna T206 seats 4

Terms and Conditions

The following Terms and Conditions apply generally to all services offered by Flightlink Air Charters when a ticket is bought through EasyOTA LTd t/a Tripindigo or Flyezee.com Ltd.

Please ensure you read carefully the Terms and Conditions.Your payment for the flight ticket confirms acceptance of these terms and conditions.

You are entirely responsible for verifying your flight schedule with the air carrier during the 24-hour period immediately prior to the departure and the return date.

You must reconfirm your return flight within 24 to 72 hours prior to the scheduled take-off time. Please contact Flightlink Ltd directly to reconfirm your flights.

Email: dar-reservations@flightlink.co.tz or Call: +255 (0) 782 354 448 /49 /50.

GENERAL TERMS AND CONDITIONS:

1.The liability of the Company in respect of carriage of passengers is subject to the rules and limitations relating to liability established by the Warsaw Convention as applied in Tanzania and by the complete Terms and Conditions listed on the web site, OR

2.The conditions of carriage relating to the limits of liability of the carrier for death or personal injury and in respect of loss of or damage to baggage are subject to the previsions of Montreal Conventions 1999 and to the Tanzania Civil Aviation Carriage by air regulations 2008, OR

  1. All claim for any event to be received in writing by the company within 7 days from its occurrence. In case of dispute the Court of Law is Tanzania.
  2. The Carrier does not take responsibility for delays and missed connection with other air transport providers/Airliners.
  3. Freight is carried strictly on a capacity basis. The company does not accept any liability for any direct or consequential cost arising from any delays in the carriage, due to any reasons whatsoever. In the event of the freight being lost or damaged during carriage, the Company’s liability is limited to a maximum of US 5/equivalent to TZS per kg.
  4. The Company undertakes to use its best efforts to carry the passenger and his baggage with reasonable dispatch, but no particular time is fixed for the commencement or completion of carriage. Subject thereto, the Company may, without prior notice, substitute, alternate carriers or aircraft and may alter or omit the stopping place previously agreed upon. Times indicated on brochures/Time Table & E-tickets are approximate and not guaranteed.
  5. Any exclusion or limitation of liability of carrier shall apply to and be for the benefit of agents, servants and representative of carrier and any other person whose aircraft is used by carrier for carriage and its agents, servants and representatives.
  6. Flights may be changed or cancelled with reasonable prior notice.
  7. The Company is not responsible for any direct or consequential costs resulting from any cancellation or delays to its services.
  8. Check in time is 90 minutes before flight time at all airports, counter closes 30minutes before departure time. Flightlink Limited reserves the right to depart ahead of time after closure of the counter.
  9. Passenger is considered NO SHOW after the counter is closed and or aircraft departed.
  10. Ticket Refund is applicable- After flight departure will not be refunded, before departure within 48hrs will apply a penalty of 75% from the fare paid, beyond 48hrs will apply a penalty of 50% from fare paid.
  11. Name change is NOT allowed after issue of ticket.
  12. Booking date change allowed 72Hrs prior to date of Departure for Un- issued ticket only. If the Ticket is issued, then a reservation change fee of USD 25 or equivalent to TZS will be charged but this will depend on seat availability.
  13. Over sized bags are not allowed on board due to limited aircraft hold space. Only 1pc of soft luggage is allowed per passenger to be checked in on hold. Cabin Baggage is only allowed for personal items like Camera, Computers, Medicines, and Travel Documents that shouldn’t be over 5Kgs.Excess baggage is carried on discretion on the company subject to availability of space. Excess baggage tariffs are available at the check in counters.
  14. Infant under the age of 2years pays 10% of adult fare limited to one infant per family, next infant pays 50% of the adult fare Child above 2years and below 12 years pays 80% of the Adult Fare. Child over 12years pays full Adult fare.
  15. Tariffs, Flight Schedules & Time Table are subject to change without prior notice.

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