Grumeti Air is the only shared charter operator to land right on the crater rim on a daily basis (*) on the way from Arusha and Kilimanjaro to the Serengeti.
Flight amendment and cancellation: More than 14 days from departure 10% cancellation fee. Between 14 and 7 days prior to departure 50% cancellation fee. Within 7 days of departure 100% cancellation fee. No shows will be charged in full.
Luggage allowance: Normally it is limited to 15 kg check in luggage and 5 kg hand baggage, inclusive of cameras; we strongly recommend soft bags. Extra luggage allowance can be purchased.
All carriage is non-smoking.
Dangerous Goods are items or substances that may endanger the safety of the aircraft or guests onboard. Please ensure that you do not pack items specified in this list in your cabin baggage or checked baggage. Visit https://www.dropbox.com/s/pxl83j3501ecfk4/Dangerous%20Goods%20Notice%2022%20Mar%202019.pdf?dl=0 to know more.
The carrier takes no responsibility for delays or missed connections with other transporters.
Tickets are not transferable.
No agent servant or representative of Grumeti Air has the authority to modify change or waive any provision of this contract.